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FAQ

We welcome your questions and encourage to help add to our FAQ list. Please, if you have any questions that are not addressed here, proceed to our contact us page and ask us.

1. Where are you located?

Our offices are located in Escanaba


2. If I live in the Upper Peninsula, or am traveling through can I pick up my order?

Absolutely. When placing an order and using a Michigan address you will have an option to choose Pick Up. You will need to contact our office to arrange a time to meet us and there is a $3 service fee. 

 

3. How quickly will my order be sent out?

Most orders can be shipped out on the day following your order. We do carry some products that are hand made upon ordering and those will state in the product description page how much time it will take to send to you. 


4. How is shipping calculated?

Our shipping rates are calculated by UPS based on the combined weight of the order and distance from our warehouse.


5. What happens if I don't like my purchase or it arrives damaged?

Please see our policies page